Thank you for your order

We’ve received your order and we’re getting things moving. We’ll be in touch shortly with the next steps and everything you need to know.

What happens next?

Step 1: Order confirmation
We’ll review your order and send a confirmation by email with all the details.

Step 2: Network checks and scheduling
If an engineer visit is needed, we’ll contact you to arrange a suitable date and time.

Step 3: Equipment and setup
We’ll let you know when your router is on its way and how to get set up.

Step 4: You’re up and running
We’ll confirm when your service is live and stay available if you need help.

Need help or have a question?

If you need anything at all, our UK-based team is here to help.