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City Fibre broadband, built for modern homes
City Fibre delivers full fibre broadband straight into your home. Faster, more reliable connections with speeds up to 1000Mbps, backed by Home Unity’s UK-based support.
What is City Fibre broadband?
City Fibre is a UK-based network operator that specialises in full fibre broadband. Unlike older networks, they use fibre optic cable all the way into your home, without relying on copper phone lines.
This means faster speeds, more consistent performance, and a connection designed for how homes use the internet today.
At Home Unity, we combine City Fibre’s full fibre network with simple choices, honest guidance, and service that puts people first.
What does full fibre mean?
Full fibre, also known as Fibre to the Premises, means the broadband connection runs directly into your property using fibre optic cable.
Because there’s no copper line involved, full fibre connections are:
- Faster and more stable
- Less affected by distance or peak-time congestion
- Better suited to multiple users and high-demand households
If City Fibre is available at your address, you’re getting a true full fibre connection.
Choose the right speed for your home
You don’t need the fastest package to get a great experience. You need a speed that matches how your household uses the internet, with enough headroom for busy times.
Everyday Use
Up to 80Mbps
Ideal for smaller households with light to moderate internet use. Perfect for browsing, streaming in HD, video calls and day-to-day online tasks without fuss.
This speed suits homes where reliability matters more than raw performance.
Busy Homes & Remote Work
100-300Mbps
Designed for households with multiple people online at the same time. Ideal for working from home, frequent video calls, streaming and everyday multitasking.
A balanced option for homes that rely on a smooth, consistent connection throughout the day.
High-Demand Homes
300-1000Mbps
Built for households with heavier internet use, including 4K streaming, online gaming, large downloads and multiple users online simultaneously.
Best for homes that want extra headroom so performance stays smooth, even at the busiest times.
Switching to Home Unity is simple
With One Touch Switching, changing providers couldn't be simpler! And the best part... You don't need to contact your current provider
- Choose the right package
- Your current provider will send you details of your switch (what happens, including any exit fees)
- We'll schedule your switch-over date
- Your services goes live and your old contract is cancelled
No disruption, no complicated paperwork, and no chasing support.
Why choose Home Unity for City Fibre broadband?
Service first
We are built around service, not sales targets. When customers contact us, they speak to real people who are empowered to help.
Our reviews highlight personalised support, clear explanations and fast, human responses as key reasons customers choose to stay with us.
Clear and honest
We believe broadband should be easy to understand. That means no hidden fees, no confusing clauses and no surprises.
If something is not working as expected, we explain why and what we are doing to fix it, using plain English rather than technical jargon.
Flexible by design
We do not believe in trapping customers in long contracts. You stay with us because the service works and the support is good, not because you are locked in.
What to expect after you order
We confirm what City Fibre service is available at your address
We'll schedule and let you know your activation date
If an engineer visit is needed, we’ll explain why and arrange it
We send any equipment needed with clear setup guidance
We keep you informed, with support available throughout
Frequently asked questions about City Fibre broadband
Is City Fibre full fibre?
Yes. CityFibre provides full fibre broadband (FTTP), meaning fibre runs directly into your home.
Is City Fibre faster than part fibre?
In most cases, yes. Full fibre connections are typically faster and more consistent than part fibre services that rely on copper phone lines.
Is City Fibre available everywhere?
No. City Fibre is expanding across the UK, but availability depends on your area. Check your postcode to see if it’s live at your address.
Do I need to contact my current provider?
No. Once you place your order, we handle the switch for you using Ofcom’s One Touch Switch process. We contact your existing provider, manage the switch and confirm your changeover date.
Will switching cause downtime?
In most cases, switching is smooth with minimal disruption. If anything is expected to affect your service, we’ll tell you in advance.
Will I need an engineer visit?
Many City Fibre installations require an engineer visit to connect fibre into the property. If this is needed, we’ll explain the process clearly and arrange it with you.