Skip to main content
Service Status

Is everything working?

Check the current status of our services below. If there's an issue, we'll tell you about it here

Operational

All services are running normally

There are currently no known major issues affecting our network or support services.

Operational

Broadband networks

There are currently no known widespread issues affecting our services on any of our networks.

Updated today

Operational

Customer support

Phone, email, WhatsApp and Messenger support availability.

Updated today

Operational

Website and orders

Availability checks, online ordering and website pages.

Updated today

Having a problem, but can't see it listed?

If you’re experiencing an issue that isn’t shown above, it may be isolated to your connection or equipment.

 

Before getting in touch, you may want to:

  • Restart your router by turning it off for 2 minutes and then back on

  • Check that all cables are securely connected

  • Allow a few minutes if your connection has dropped briefly

 

If the problem continues, our team is here to help.

Troubleshooting Speak to our team