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CONTACT US

Talk to a real person.

No automated menus. No being transferred six times. No "your call is important to us" while you wait 45 minutes. Just real UK-based humans who want to help. 

Reach us however suits you best

We're available on multiple channels because we know everyone has their preference. Pick yours. 

Opening hours

Our team is available during the following times:
Monday to Friday: 9am to 5pm
Saturday: 10am to 1pm
Bank holidays: Closed

If you need technical support outside these hours, help is available 24/7 by phone.

Call us

Speak to our UK-based team for help and support.

Call 020 7112 8482

Message us on WhatsApp

Quick, straightforward help, without being on hold.

Start WhatsApp chat

Email us

Send us the details and we'll reply with clear next steps.

Email our team

Message us on Facebook

Contact us on Facebook Messenger for friendly, responsive support.

Open Messenger

Prefer to contact us online?

Share a few details and we'll make sure your message reaches the right team.

Complete our contact form

What happens next?

We aim to respond promptly during opening hours and we'll always let you know what to expect next. If you're contacting us about an existing account, having your account number to hand can help us resolve things more quickly.

Our promise to you

When you contact Home Unity, you'll speak to a real person who genuinely wants to help. We don't use scripts. We don't pass you around. We don't make you explain the same problem three times to three different people.
 
We answer the phone. We reply to messages. We call you back when we say we will. These shouldn't be revolutionary ideas, but in this industry, they are.