--- title: My account | Manage bills, cases and support | Home Unity | Home Unity description: Manage your Home Unity account in one place. View bills, track support cases, access the help centre and recommend a friend. --- [Skip to main content](https://homeunity.co.uk/my-account#main-content) [![Home Unity Logo](https://homeunity.co.uk/hs-fs/hubfs/Home%20Unity%20Logo.png?width=220&height=64&name=Home%20Unity%20Logo.png)](https://homeunity.co.uk/?hsLang=en-gb) - Broadband - [Check availability](https://order.homeunity.co.uk/) - [Full fibre broadband](https://homeunity.co.uk/broadband) - [Choose the right speed](https://homeunity.co.uk/choose-the-right-speed) - [Switching made easy](https://homeunity.co.uk/switching-made-easy) - [Openreach](https://homeunity.co.uk/openreach-fibre-broadband) - [CityFibre](https://homeunity.co.uk/cityfibre-broadband) - [Freedom Fibre](https://homeunity.co.uk/freedom-fibre-broadband) - [OFNL](https://homeunity.co.uk/ofnl-broadband) - Home phone - [Broadband & home phone](https://homeunity.co.uk/broadband-and-home-phone) - [Call plans](https://homeunity.co.uk/call-plans) - [Call charges](https://homeunity.co.uk/call-charges) - Help - [Help centre](https://help.homeunity.co.uk/) - [Service status](https://homeunity.co.uk/service-status) - [Contact us](https://homeunity.co.uk/contact) - About us - [Our Story](https://homeunity.co.uk/our-story) - [Legal](https://homeunity.co.uk/legal) - [Blogs](https://homeunity.co.uk/blog) - [My account](https://homeunity.co.uk/my-account) [Trustpilot](https://uk.trustpilot.com/review/homeunity.co.uk) - Broadband - [Check availability](https://order.homeunity.co.uk/) - [Full fibre broadband](https://homeunity.co.uk/broadband) - [Choose the right speed](https://homeunity.co.uk/choose-the-right-speed) - [Switching made easy](https://homeunity.co.uk/switching-made-easy) - [Openreach](https://homeunity.co.uk/openreach-fibre-broadband) - [CityFibre](https://homeunity.co.uk/cityfibre-broadband) - [Freedom Fibre](https://homeunity.co.uk/freedom-fibre-broadband) - [OFNL](https://homeunity.co.uk/ofnl-broadband) - Home phone - [Broadband & home phone](https://homeunity.co.uk/broadband-and-home-phone) - [Call plans](https://homeunity.co.uk/call-plans) - [Call charges](https://homeunity.co.uk/call-charges) - Help - [Help centre](https://help.homeunity.co.uk/) - [Service status](https://homeunity.co.uk/service-status) - [Contact us](https://homeunity.co.uk/contact) - About us - [Our Story](https://homeunity.co.uk/our-story) - [Legal](https://homeunity.co.uk/legal) - [Blogs](https://homeunity.co.uk/blog) - [My account](https://homeunity.co.uk/my-account) My Account # Need help or support? Get simple help, view your bills and more using the links below. [Speak to our team](https://homeunity.co.uk/contact?hsLang=en-gb) ## What can we help you with? ### Help centre Have a question or need some support? Visit our help centre for useful guides, troubleshooting, and support.  [Get help →](https://help.homeunity.co.uk/?hsLang=en-gb) ### My bills Access and download copies of your bills, see your usage and a breakdown of charges.  [View my bills →](https://billing.homeunity.co.uk/login.php#b) ### My cases View all cases on your account and add comments to our support team. Raise a new case if you need help with something new. [View my cases →](https://customer-zone.homeunity.co.uk/?hsLang=en-gb) ### Recommend a friend Do you have a family member or friend who's interested in joining? Recommend them and both you save £20!  [Recommend a friend →](https://homeunity.co.uk/recommend?hsLang=en-gb) [![Home Unity Logo transparent](https://homeunity.co.uk/hs-fs/hubfs/Home%20Unity%20Logo%20transparent.png?width=220&height=64&name=Home%20Unity%20Logo%20transparent.png)](https://homeunity.co.uk/?hsLang=en-gb) Premium full fibre broadband backed by 100% UK-based support. We're not the cheapest. We're the best. [Trustpilot](https://uk.trustpilot.com/review/homeunity.co.uk) #### Broadband - [Full fibre broadband](https://homeunity.co.uk/broadband) - [Choose the right speed](https://homeunity.co.uk/choose-the-right-speed) - [Switching made easy](https://homeunity.co.uk/switching-made-easy) - [Openreach](https://homeunity.co.uk/openreach-fibre-broadband) - [OFNL](https://homeunity.co.uk/ofnl-broadband) - [Freedom Fibre](https://homeunity.co.uk/freedom-fibre-broadband) - [City Fibre](https://homeunity.co.uk/cityfibre-broadband) #### Home Phone - [Broadand & home phone](https://homeunity.co.uk/broadband-and-home-phone) - [Call plans](https://homeunity.co.uk/call-plans) - [Call charges](https://homeunity.co.uk/call-charges) #### Help & About - [Help centre](https://help.homeunity.co.uk/) - [Service status](https://homeunity.co.uk/service-status) - [Contact us](https://homeunity.co.uk/contact) - [Our story](https://homeunity.co.uk/our-story) - [Refer a friend](https://homeunity.co.uk/recommend) - [Blog](https://homeunity.co.uk/blog) © 2026 Home Unity Ltd. All rights reserved. Registered Office: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, England, HA4 7AE | Registered in England and Wales with Company No: 14685025 - [Accessibility](https://homeunity.co.uk/hubfs/Policies/Vulnerability%20Policy%20D5-POL-0011%20V1.0.pdf) - [Complaints](https://homeunity.co.uk/hubfs/Policies/Complaints%20Code%20of%20Practice%20D5-POL-0003%20V1.2.pdf) - [Legal](https://homeunity.co.uk/legal) - [Privacy](https://homeunity.co.uk/hubfs/Policies/Privacy%20Policy%20D5-POL-0002%20V1.2.pdf) - [T&C's](https://homeunity.co.uk/hubfs/Policies/Terms%20and%20Conditions%20D5-POL-0009%20V1.3.pdf)