Freedom Fibre full fibre broadband
Get ultra-fast full fibre broadband through the Freedom Fibre network, backed by Home Unity’s premium UK-based customer support and a straightforward, hassle-free setup.
All packages are available on 12, 18, or 24 month contract lengths, subject to availability.
Why choose Home Unity?
Service first
We are built around service, not sales targets. When customers contact us, they speak to real people who are empowered to help.
Our reviews highlight personalised support, clear explanations and fast, human responses as key reasons customers choose to stay with us.
Clear and honest
We believe broadband should be easy to understand. That means no hidden fees, no confusing clauses and no surprises.
If something is not working as expected, we explain why and what we are doing to fix it, using plain English rather than technical jargon.
Flexible by design
We do not believe in trapping customers in long contracts. You stay with us because the service works and the support is good, not because you are locked in.
How Switching Works
With One Touch Switching, changing providers couldn't be simpler! And the best part... You don't need to contact your current provider
- Choose the right package
- Your current provider will send you details of your switch (what happens, including any exit fees)
- We'll schedule your switch-over date
- Your services go live and your old contract is cancelled
No disruption, no complicated paperwork, and no chasing support.
How it works
We check your address against Freedom Fibre coverage.
We'll help you choose the right speed for your household
If an engineer visit is needed, we'll arange this
We send any equipment needed with clear setup guidance
We keep you informed, with support available throughout
Why customers choose Home Unity
We are not a bargain broadband brand. We are built for customers who value reliability, service, and clarity.
You get UK-based support, clear communication, and a provider that respects your time.
No long scripts. No being passed around departments. No unnecessary friction.
Frequently asked questions about Freedom Fibre broadband
Is Freedom Fibre available at my address?
Availability depends on your exact property. Submit your postcode and we will confirm coverage before progressing.
Is this an instant order?
No. We confirm availability manually before finalising your order to ensure accuracy.
Is Freedom Fibre the same company as Home Unity?
No. Freedom Fibre provides the infrastructure. Home Unity provides your broadband service and support.
Will I need an engineer visit?
Most full fibre installations require an engineer appointment. We arrange this and keep you informed throughout.
Is this suitable for working from home?
Yes. Full fibre provides stable speeds and better reliability, ideal for video calls and remote work.
How long does installation take?
Typically, most installations are done within 1 week. Timescales vary depending on availability and engineer scheduling. Once we confirm your address, we provide the next available installation dates.
Do I need to contact my current provider?
No. Once you place your order, we handle the switch for you using Ofcom’s One Touch Switch process. We contact your existing provider, manage the switch and confirm your changeover date.
Will switching cause downtime?
In most cases, switching is smooth with minimal disruption. If anything is expected to affect your service, we’ll tell you in advance.